Weather Policy

Weather Policy (Outdoor Events)

Brain Freeze Tasty Treats

Brain Freeze operates rain or shine, but safety always comes first.


Light Rain or Hail

  • Service will continue under a tent or covered area.

  • The client must provide a safe, dry, and level setup space.


Severe Weather

(Heavy storms, lightning, high winds, or unsafe conditions)

If weather prevents safe service:

  • We will work with you to reschedule to a mutually agreeable date.

  • If rescheduling is not possible, a credit or deposit refund may be offered.


Once Service Has Started

  • No refunds will be issued once service has begun.


Client Responsibilities

The client agrees to provide:

  • A safe and accessible setup space

  • Parking access for the trailer or equipment

  • Power, if required

  • A covered area during rain

Brain Freeze Tasty Treats reserves the right to refuse or stop service if conditions are unsafe.


Contact Information

For cancellations, rescheduling, or questions:

Email: info@brainfreezetastytreats.com
Phone: 833-6-FREEZE


Our goal is to make every event fun, stress-free, and memorable. We appreciate your understanding and cooperation as we prepare everything fresh and on-site just for you.

By booking with Brain Freeze Tasty Treats, you acknowledge and agree to this policy.